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Browse topics
–management and organisational developmentTerm not used for indexing
(0)
(39639)
+financing
(3077)
(3608)
chargesUse for charging for services.
(369)
(369)
fines
(22)
(22)
+fund raising
(170)
(211)
lotteries
(50)
(50)
government grants
(54)
(54)
joint financingHealth authority funding for community care projects developed with social services.
(69)
(69)
+information and communications technology
(1671)
(2612)
computers
(935)
(935)
internet
(1012)
(1012)
+information services
(569)
(2226)
access to information
(1301)
(1301)
advice services
(314)
(314)
blogs
(1)
(1)
databases
(49)
(49)
glossaries
(14)
(14)
interpreting
(129)
(129)
libraries
(19)
(19)
resource centresCentres providing range of services to individuals and families, usually family support and day services.
(45)
(45)
translation services
(31)
(31)
+insurance
(140)
(164)
health insurance
(24)
(24)
+management
(4030)
(22767)
change management
(1081)
(1081)
+collaboration
(372)
(5370)
interagency cooperationUse for collaboration by a number of agencies or departments of central or local government working together eg when child protection work involves a mixture of statutory and voluntary agencies such as health, social services and education departments, their specialist staff, police and agencies such as the NSPCC.
(2697)
(2697)
interprofessional relationsUse when emphasis is given to the working relationship between professionals.
(738)
(738)
joint planningUse for planning by health and local authorities in collaboration with each other.
(611)
(611)
joint working
(2413)
(2413)
conflict management
(155)
(155)
+financial management
(63)
(3021)
budgetary control
(142)
(142)
cost effectiveness
(1070)
(1070)
cutbacks
(171)
(171)
+expenditure
(592)
(1039)
costs
(499)
(499)
resource allocation
(900)
(900)
resource allocation
(900)
(900)
+information management
(818)
(1179)
information needs
(146)
(146)
information skills
(3)
(3)
knowledge management
(170)
(170)
management information systems
(227)
(227)
leadership
(776)
(776)
+management operations
(44)
(8105)
+commissioning
(863)
(1087)
joint commissioningWhen two or more agencies work together to commission services for agreed strategic purposes, and usually includes pooling of financial resources.
(299)
(299)
consultancy
(18)
(18)
consultation
(694)
(694)
decentralisationTransfer of social services staff out of headquarters to local and community level offices.
(208)
(208)
+decision making
(2958)
(3372)
problem solving
(436)
(436)
monitoring
(639)
(639)
+performance measurement
(790)
(1511)
performance evaluation
(741)
(741)
performance indicatorsUse for performance tables, star ratings and PAF indicators.
(521)
(521)
resource allocation
(900)
(900)
resource allocation
(900)
(900)
managers
(860)
(860)
+staff management
(1088)
(4009)
job satisfaction
(284)
(284)
+recruitment
(980)
(994)
international recruitment
(32)
(32)
staff appraisal
(57)
(57)
+staff development
(1255)
(1287)
staff mentoring
(61)
(61)
staff induction
(52)
(52)
staff retention
(307)
(307)
staff supervisionUse for the supervision of social workers and other staff. For supervision as a social work role eg the monitoring of individuals or families, use supervision.
(715)
(715)
staffing levels
(185)
(185)
teams
(579)
(579)
teamworkUse for interaction of people within teams.
(353)
(353)
marketing
(156)
(156)
+mediaUse for mass media and the media sector eg newspaper, TV, radio coverage. For different media formats eg video, talking books, use audio visual media.
(856)
(993)
public relations
(55)
(55)
publicity
(222)
(222)
mixed economy of careProvision of services from a variety of sources including the statutory agencies and the private and voluntary sectors. Use for broad debates about the move to the contract culture. For more detailed discussions of organisational issues etc., use purchaser-provider split.
(613)
(613)
+organisations
(1910)
(3902)
organisational culture
(411)
(411)
organisational development
(64)
(64)
organisational learning
(57)
(57)
+organisational structure
(1772)
(1850)
governing bodies
(91)
(91)
organisational theory
(237)
(237)
user-led organisations
(27)
(27)
+planningUse for strategic, business, and management planning.
(2609)
(2767)
+objectives setting
(157)
(223)
priorities
(78)
(78)
+procedures
(161)
(1791)
complaints procedures
(474)
(474)
+contract proceduresUse for discussion of the contracting process between purchasers and providers.
(574)
(1173)
contractsUse for detailed discussions of contracts between agencies.
(303)
(303)
purchaser-provider splitA way of organising delivery of social care services in which a purchaser organisation assesses the need for services and purchases them from a provider organisation. Use for discussion of organisational issues. For broad debates about the move to the contract culture, use mixed economy of care.
(471)
(471)
tendering
(110)
(110)
+quality control
(150)
(9269)
best valueReplaces compulsory competitive tendering for local councils and sets duty to deliver services to high standard by most effective, economic and efficient means available.
(493)
(493)
good practice
(1295)
(1295)
inspectionExternal audit undertaken by local authority registration inspection unit or central inspection body eg SSI, CSCI or OfSTED into the provision of one or more services.
(3522)
(3522)
quality assurance
(1982)
(1982)
regulation
(690)
(690)
standards
(3089)
(3089)
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